Refund & Return Policy
This Refund Return Policy explains the conditions for requesting a return or refund for products purchased from Love-Art Stationery. It includes return eligibility, request procedures, damaged or incorrect products, non-returnable items, refund processing and order cancellations.
Last Updated:
July 2026
Easy Returns
Simple and hassle-free return process for eligible products.
Quality Assurance
We ensure high-quality products. If not satisfied, we are here to help.
Quick Refunds
Refunds are processed quickly to your original payment method.
Customer Support
Our support team is ready to assist you at every step of your return.
If you are not completely satisfied with your purchase, you may
return eligible items within the specified time frame.
Please read the following policy carefully for all the terms
and conditions.
Our Returns Process
Request Return
Contact our support team within the return window with your order details and reason for return.
Return Approval
Our team will review your request and approve the return if it meets the eligibility criteria.
Return Shipment
Pack the product securely and ship it back to us at the address provided by our team.
Quality Check
Once we receive the product, our team will inspect it to ensure it meets the return conditions.
Refund Processed
Your refund will be processed to the original payment method within 7–10 business days.
Confirmation
You will receive an email or SMS once your refund has been successfully processed.
Eligible for Returns
- Damaged, defective or misprinted products.
- Wrong product received.
- Missing items in the package.
- Manufacturing defects.
- Return request raised within 7 days of delivery.
- Product must be unused, in original condition and in original packaging.
Not Eligible for Returns
- Products returned after 7 days from delivery.
- Used, opened or damaged products due to customer handling.
- Products without original packaging, labels or invoice.
- Sale items, clearance items or promotional offers.
- Products altered or used for purposes other than their intended use.
Refund Method
Refunds will be issued to the original payment method used during purchase.
Refund Timeline
Once we receive and inspect the returned item, refunds are processed within 7–10 business days.
Return Shipping
Return shipping charges may apply unless the return is due to our error, such as a wrong or defective item received.
Important Note
Shipping charges are non-refundable unless the return is due to our error. Please review this policy carefully.
Need Help?
For return requests, queries or assistance,
please contact our support team.
106, Windfall Building, Sahar Plaza Complex,
Andheri–Kurla Road, Andheri East,
Mumbai – 400 059, India
